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0330 3333 777 [email protected] existing customer login home services telephone answering service virtual receptionist diary management outsourced reception call overflow customer service smart numbers about us blog careers case studies contact us pricing 30 day free trial select page providing the best answering service in the uk professional service at affordable prices. tariffs starting from £19.99 per month 30 day free trial uk based telephone answering service and call receptionist for smaller business let our professional call handling team become part of your business and free up your time to do what you do best from as little as £19.99 a month. call answering service >> diary management >> virtual receptionist >> for larger business outsourced phone management services to give your customers the right first impression every time. outsource some or all calls just when you need to. outsourced reception >> call overflow >> customer service >> whatever your business, whatever its size, connect can provide you with the complete telephone answering service. connect communications making every call count click here for our 30 day free trial inbound call handling services for every size of business we provide everything from virtual receptionist services to call centre outsourcing. but, what sets us apart is our clear and transparent pricing structure – and the fact that we only charge for ‘productive’ calls. that means we don’t charge for fielding sales calls, wrong numbers or enquiries not relevant to your business.  uk based – always N from £19.99 per month  phone us on 0330 3333 777 calls answered by connect in may 2018 recent news from the connect office how many cold calls does your business receive? from the automated and irritating to the downright pushy and aggressive, cold calls seem to be part and parcel of answering a business phone these days; however, there is some good news. an offending firm in clydebank was recently raided by the information commissioner’s office after a suspected 200 million illegal calls were made by them. the firm, if found guilty, can expect fines of up to £500,000. visit our blog for further details and how connect look to minimise the impact of sales calls for our clients and our operators. find out more here… which telephone numbers will cost you the most to call? one question which keeps arising when we speak with clients and potential clients about our smart numbers is “how much will they cost callers?” we realised there are a lot of questions regarding different telephone number prefixes and following a chance conversation regarding 118 costs, our blog author decided to write a rather large article covering the subject. which uk telephone number prefix is free, which ones will cost the same as calling your next door neighbour and which ones can cost over £18 for a 3 minute call? find out here … recent new clients events venue (march 2018) based in the beautiful hills of north yorkshire, our new client is an events venue that caters for weddings, corporate events and private functions. they have one main suite where the majority of larger events take place but also have 6 smaller private rooms available for meetings and such like. for formal events, such as a wedding breakfast, the main suite can seat up to 140 guests and for something less formal, around 200 for a buffet style event. the venue was concerned that they may have been missing calls and that potential clients were not leaving voicemails as the data they had from their phone provider wasn’t adding up. they approached connect to use the free trial to see the difference that using a live call handling service, as opposed to an automated one, would have on callers leaving details. they were amazed to find that their call-back requests more than doubled during the trial and were delighted to carry on using connect on a paid basis. residential district heating provider (february 2018) our new client is a provider of residential district heating with around 2000 properties billed monthly at present. they expect to grow two or three fold by the end of 2019 and urgently needed support to deal with new and existing customer enquiries. connect receptionists quickly and professionally answer in the company name and assist in solving issues experienced by residents regarding loss of heat/hot water or occurred leaks while following a simple script provided by the client, taking a message or transferring the call in the case of an emergency. after trialling our service for free they decided to go ahead on a c:100 tariff which has 100 inclusive messages for £114.99 per month with the view to increase in early summer 2018, something that our monthly rolling contract allows easily. cctv installation courses (february 2018) nowadays, installing cctv isn’t just as easy as fitting a camera and plugging it into a monitor. our client runs courses over 5 days, throughout the country, to give the very best and up-to-date installation, safety procedures and software programming available. connect operators answer calls in our client’s company name and guide them through available courses in their area, quote prices, book courses and take payment online via paypal. when the caller’s questions are a little more detailed and beyond our operator’s scope of knowledge, they can transfer the call through to the business owner or, if unavailable, arrange a call-back by collecting basic contact details. online rug retailer (december 2017) now living in holland but with a uk registered company, our new client sells rugs via his online store mainly to the uk market but occasionally overseas as well. the retailer was keen to outsource new and existing enquiries as he is a sole trader with limited time to deal with phone calls. connect supplied an 03 smart number for callers to dial and our operators now act as a full customer support team from helping to clarify rug sizes, material and pricing to placing orders on the website. urgent callers can still be transferred through to our client in holland at an additional cost of just £0.23 per minute to his dutch mobile. aesthetics clinic (november 2017) based in harley street, london, an aesthetic clinic that carries out a range of procedures including dermatology, anti-wrinkle injections, laser treatments and permanent hair removal. most prospective patients find the surgery via online marketing promotions such as wowcher and groupon. our call handlers work very much as an entire virtual reception for the clinic with all calls coming through to connect only. our receptionists answer all calls in the clinics name, take payment and arrange bookings via the online diary service cliniko the surgery doesn’t actually have the need for a landline and so an 0203 smart number was provided by connect so that patients still recognise they are calling a london based surgery. i’d like to congratulate your company on being 100% responsive from the first call to the set up and then the call logging provision. just brilliant. no one else, and there were a few, local to us and national came close on efficiency, responsiveness, friendliness or convincing us they were competent to deal with their own enquiries let alone ours. we appreciated the low cost flexibility you offered for a short period (no one else wanted to know!). i would not hesitate to endorse your highly efficient approach to call answering. well done to connect! thank you for your help. craig piper director, complete presentation ltd click here to view more case studies and recent clients how does it work? your calls will be answered by a connect virtual receptionist who will greet you callers with your own company name or other preferred greeting. the whole process is seamless so your callers will be unaware that you use a call answering service rather your own in-house team. our operators can: take a message then email or text messa

URL analysis for connect-communications.co.uk

https://www.connect-communications.co.uk/virtual-receptionist/
https://www.connect-communications.co.uk/outsourced-reception/
https://www.connect-communications.co.uk/terms/
https://www.connect-communications.co.uk/telephone-answering-and-messaging-service/
https://www.connect-communications.co.uk/call-overflow/
https://www.connect-communications.co.uk/blog/ever-wondered-who-was-behind-those-irritating-cold-calls/
https://www.connect-communications.co.uk/blog/
https://www.connect-communications.co.uk/freetrial/
https://www.connect-communications.co.uk/careers/
https://www.connect-communications.co.uk/blog/the-hidden-cost-of-a-telephone-number/
https://www.connect-communications.co.uk/how-to-divert-calls/
https://www.connect-communications.co.uk/smart-numbers/
https://www.connect-communications.co.uk/about-us/
https://www.connect-communications.co.uk/privacy-policy/
https://www.connect-communications.co.uk/contact-us/
fsb.org.uk

Whois Information

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Error for "connect-communications.co.uk".

the WHOIS query quota for 2600:3c03:0000:0000:f03c:91ff:feae:779d has been exceeded
and will be replenished in 881 seconds

WHOIS lookup made at 04:37:46 22-Jul-2017

--
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Copyright Nominet UK 1996 - 2017.

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  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS connect-communications.co.uk

  PORT 43

  TYPE domain

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED no

DOMAIN

  NAME connect-communications.co.uk

NSERVER

  NS68.1AND1.CO.UK 217.160.81.173

  NS67.1AND1.CO.UK 217.160.80.173

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